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Customer service staff in one of Europe’s largest security companies

Customer service staff in one of Europe’s largest security companies


About us

Verisure Securitas Direct is Europe’s leading provider of connected alarms and smart functions for the home. The company is growing rapidly and today has four million customers spread across 16 countries in Europe and South America. Thanks to a strong focus on quality and service, our 500,000 Swedish customers are among the most satisfied in the industry. With our future-proof and exciting platform, we can offer our customers a unique range of products and services in home alarms and the connected smart home.

Your new challenge

Do you think it is fun to provide service, have a technical interest and can maintain the same high level of service during all days of the year? Then this is the right service for you!

As a customer service employee with us, you will be part of a team in a larger department where we all have the same focus; to give our customers the best service! We are a company that is the market leader and we constantly offer our customers new services and innovations, and it is important that you can handle a high pace and at the same time maintain focus. Your task will be to handle incoming calls from our customers and answer questions concerning, among other things. alarm products, services, contracts and invoices. As we offer technical solutions, it is important that you have a technical understanding and good computer skills. We all take a great individual responsibility in the daily work but also by together creating a good work environment where everyone contributes, supports each other and takes their own initiatives.

Your profile

To succeed in the role, we see that you have experience in the service professions, preferably with some form of sales background. We take it for granted that you have a high level of service and where you put the customer first in all situations. If you also have some form of technical background or technical interest, it is a merit. Furthermore, we are happy to see that you have good computer skills and are used to working in an environment with a high pace where you can maintain focus at the same time. We work in teams, which means that it is important that you have great passion and commitment to both tasks and people around you so that together we can create a good workplace. We attach great importance to personal suitability.

What do we offer?

You will be part of a team in a stimulating environment with wonderful colleagues who are passionate about their task and have fun at work! We offer collective agreements and wellness benefits. The position is a permanent employment with placement in pleasant premises in Linköping. The employment begins with a 4-5 week compulsory full-time education.

Send your application with a personal letter where you tell us why you are applying to us and what you think you can contribute, as well as your CV.

We call for interviews and fill the positions on an ongoing basis, so do not wait with your application. Training starts in August.

For further information or questions, you are warmly welcome to contact Christoffer Nilsson at [email protected]

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