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Nurses for the Emergency Telephone 1813

Akutberedskabet Akuttelefonen 1813 – are you our new nurse colleague?


Our experienced nurse and TR Tina says: You get a very independent job in an exciting workplace, where both colleagues and the professional level are top notch.

Your specific task is to visit and advise the citizens by telephone, with a focus on guiding the individual citizen to the right help, in the right place and at the right time.

The number of citizens calling us is increasing year by year. Last year, we received 1.1 million calls.

If it sounds interesting we can offer you:

Possibility of fixed roll as well as full- or part-time and of course wish plan
Supervision as part of a group with a psychologist
Fruit and coffee arrangement, rest room and massage chair
Skilled nurses and doctors as colleagues
An active work environment and TR group and many staff meetings
We invest in you!

Your career here at 1813 begins in the introduction and continues during your employment. You have a 6 week introduction with:

Teaching and practical exercises
Listen to an experienced colleague
Training in making calls
5 follow-up conversations per year
Opportunity for salary development according to competence
Opportunity for professional sparring across professional groups
Competence development and the opportunity to influence further development through professional commitment and innovation
We are open when the general practitioners have closed. That’s why we need you at odd times

8 or 10 hour shifts every other weekend, both Saturday and Sunday
You are always employed for 32 hours during the introductory period and exempt from weekend duty for the first 8 weeks
Who are we?

You will be part of a strong team with ample opportunity for sparring with both us, duty managers and our medical colleagues. We are approx. 90 nurses employed in 1813

We are part of the Capital Region of Denmark’s overall emergency preparedness and our task is to visit correctly for emergency departments, emergency clinics, assessment by a doctor or home visits by a driving doctor.
We also advise your own care or your own doctor
We are also close colleagues with doctors (evening / night), dispatchers and the 1-1-2 colleagues
We love good colleagues who help each other and also take responsibility for the community
You are of course a trained nurse and have:

Extensive medical and surgical experience
The ability to communicate clearly and professionally as well as a systematic, structured and solution-oriented way of working
You are driven by working in a dynamic also interdisciplinary work environment and are able to make decisions in emergency situations
Salary and employment conditions

Salary and employment conditions in accordance with the applicable collective agreement as well as a new local agreement with, among other things, a supplement for employment in a part-time position. Your workplace will be in Ballerup.

We would like to greet you

Call us and hear more about the position from Section Leader Lisbeth Sass

tel. 20 53 03 65
Come visit and try to sit in the listening center
Application deadline

The latest application deadline is April 25, 2022
We hold ongoing interviews, so send your application today
Date of employment is as soon as possible, or by appointment
About the Capital Region of Denmark’s Emergency Preparedness
The emergency preparedness in the Capital Region aims to create a coherent pre-hospital effort for the citizens of the region. Our task consists, among other things, of receiving calls to 1-1-2 and 1813, where we advise and visit the region’s citizens further in the Health Service when they are in urgent need of help. We have digitized workflows, are based on evidence-based research and organize based on data, to be able to provide security to the citizen when they are acutely ill, as well as high quality in the management of the organization’s core task. This requires close cross-sectoral collaboration with i.a. hospitals, general practices and municipalities, which we give high priority to.

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